Beijing

 

·  Focus on IP Products in Company

·  Carry out intense testing to certify solution’s suitability and readiness for deployment

·  Provide onsite and remote support, troubleshooting, implementation and rollout

·  Conduct network and system audits or assessment

·  Work with Project Manager to identify the scope of work for projects

·  Perform knowledge transfer to internal staff

·  Handle various levels (high, detail & low) of documentations and Knowledge Based Article

·  Perform problems replication and product faults identification

·  Interact with external and internal customer(s) during various stages of support and implementation

·  Travel is required to other mainland China cities and overseas countries. About 50% of travelling time is expected.

·  Base in BeiJing, but subject to company decision it may be relocated to other cities if needed.

·  It is not required now, but in future may be required to provide customer support case handling.

 

·   Degree holder or above in Electronic Engineering, Computer Science or related discipline

·   Around 3-5 years hands-on networking experience in supporting or deploying Router and Broadband Remote Access, or large routing solutions.

·   Strong background in IT environments and sound understanding IT issues

·   In-depth knowledge of Networking Technologies such as BGP, MPLS and L2/L3 VPN, IS-IS, OSPF, L2TP, PPPoX, Radius, DHCP, ATM, Frame Relay, IP sec, IP Multicast, Firewall and Security etc

·   Working skills in UNIX/Linux is an advantage.

·   Previous exposure of VoIP/SBC/IMS is a definite asset

·   Familiar with network analysis tools and test equipments

·   Possess diagnostic and troubleshooting experience

·   Hands on experience in Juniper, Cisco, Extreme and Huawei equipment would be an advantage

·   Independent but also a good team player with strong interpersonal, communications and presentation skills

·   Good customer management skill and able to deal with difficult and complex situations

·   A quick learner with sound implementation skill, drawing upon one’s creativeness and resourcefulness

·   Fluent in spoken & written English and Chinese.