Description

The requirements on our products, from both existing and potential new customers, are currently very high and there is a big demand of product support.

 

In order to meet the demands above and to secure a continued success of the Company Packet Core products, we are expanding support area.

 

As a support engineer your main responsibilities are to together with your team:

 

-        Handle CSR of PCRF in Packet Core. Company's product name is SAPC (Service-Aware Policy Controller)

-        Perform troubleshooting on node (live and lab)

-        Participate/Run customer Demos

-        Participate in FOA

-        Close co-operation with your interfaces, within PDU as well as MU/GSC

 

  Qualifications

-        GPRS/WCDMA/4G network Knowledge and excellent Service Aware relevant product knowleadge

-        TCP/IP knowleadge

-        Basic Linux administrator's knowleadge and advanced user skills

-        Excellent verbal and written English

-        Good customer mindset

-        Excellent communication skill with outgoing personality

-        Can work under stress

-        Excellent team work

-        Willing to share knowleadge

-        Have an open mind, positive attitude and a constructive way of solving problems

-        Be self confidence and accountable

 

Preferably a Master of Science / Bachelor degree or equivalent in any of the following: Computer Science, Telecommunication, Information Technology, Electrical Engineering