Beijing

 

1. Management Roles             

(1) Team Leader       [      ]              

(2) First line Manager      [      ] 

(3) Middle Manager         [      ] 

(4) Head of Function / Business Unit        [      ]          

 

2. Non-managerial Roles         

(1) Fresh out    [      ]

(2) Experienced Professionals [   X   ]

(3) Functional Expert        [      ]

 

•  Work with HP to provide server/storage support for Infrastructure Ops in APAC.

•  Day to day extended services including server admin, patching and other regular server maintenance work.

•  Assist in setting up and maintaining the Citrix environment in Company.

•  Create and maintain the processes and documentation in the responsible areas.

•  Provide technical consultancy and assistance to local and global IT projects.

 

•  At least 3 years proven working experience in IT service and support

•  Proven hands-on server/Windows technical skills

•  Strong communication skills in both written and spoken English (must)

•  Windows admin experience and skills.

•  Visual server/Citrix experience and skills

•  MCSE certificate.

•  MNC experience

•  Minimum BS degree in Computer Science or relevant

 

-  Project performance

-  Defined KPI’s

-  Customer satisfaction