Beijing

 

Company (the company behind Company™, the market leading online hotel reservation service in the world) and/or its various support companies throughout the world are looking for people to support the business in the fast-growing hotel markets.

Company Shanghai, one of the support companies in China, is looking for an Account Manager Hotels in China.

 

As an Account Manager you are responsible for hotel account management initially. You support Company’s acquisition of new hotels in a specific area in China. You create quantity and quality reports on results and performance for information support to Company. You inform hotels about Company. You provide hotels the (initial) training on how to use Company’s system. You will assist the Supply Manager China on the improvement of hotel availability and supply in order to support Company in meeting the demands of the visitors on the Company website.

This fulltime position will be based in our Shanghai office.

 

•       Visit the important hotels in China;

•       Support Company’s-strategy for hotel availability and supply within China;

•       Promote the Company brand name and its online reservation services to hotels;

•       Responsible for area coverage;

•       Inform hotels and advise on allotment, availability and supply;

•       Rate checks and competitor checks;

•       Liaison person for hotels to contact when they have questions;

•       Providing hotels with information and advice by mail and email, including follow-ups;

•       Follow up on cancellations and evaluations;

•       Accompany and train hotels on how to use Company’s extranet and rates & availability system;

•       Support hotels with regards to Company’s system;

•       Organize and coordinate Tourist Trade Fair visits to liaise with hotels;

•       Check statistics in the control room and follow up.

•       You will also need to be versatile and adapt quickly to the latest guidelines from Company.

Required Skills:

•       2 years of experience in a relevant account management function;

•       Fluent English and Mandarin speaker and writer

•       Affinity/experience within e-travel and/or hotel/travel industry;

•       Pro-active, sense of responsibility, friendly and can work independently;

•       Quick and resourceful, flexible, accurate, strong analytical skills and an eye for detail;

•       Great face-to-face and telephone communication skills;

•       Team player, motivated and enjoys to work in e-travel and hospitality;

•       Business focused;

•       Positive attitude;

•       Hotel School or University background preferred;

•       Driver’s license is a plus;

•       Availability to travel 50% of the time;

•       You already have a work permit to work in China.