IT process manager
Beijing
RESPONSIBILITIES: 1. Support the IT business units with process management expertise and drive process management towards a global and standardized set-up. 2. Evaluate Process Performance - Define, maintain and audit process performance and its maturity. 3. Coach & train our process owners and process managers with process methodology, process modeling standard, conducting workshops etc. 4. Analyze general IT improvement needs , prepare decision material and drive implementation. 5. Support the IT compliance management function
FUNCTIONAL COMPETENCIES: 1. Good English (spoken and written) 2. Good social and supportive skills 3. Self driven and open-minded Other ITIL knowledge (ITIL foundation certificate) Good process methodology, design and modeling skills
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