Beijing

 

-   Prepared for any product upgrades or new product introductions.

-   Present Company’s technology solutions effectively with customers visiting the Solution Centers where/when appropriate. 

-   Be prepared to articulate messaging at various levels of technical detail as situation dictates.

-   Project-manage the deployment and installation of new solutions or solutions upgrades within the Solution Center.

-   Closely monitor the operations of the Demonstration network and endpoints and facilities. Ensure all equipment is monitored and ready prior to a demonstration.

-   Ensure the demonstration rooms are maintained, report issues to Facilities and follow up corrective actions.

-   Provide technical support to specific events like road shows or Partner events or Partners installing Company demo facilities into their premises.

-   Invovle in equipment sourcing

 

-   Bachelor’s Degree or above in Networking, Information Technology or related majors

-   Minimum 3 years in video/ telecom or networking environment

-   Customer service focused attitude

-   Good communication and interpersonal skills, ability to clearly assess a situation and work under stress with a calm and constructive attitude

-   Services or technical support background is preferred

-   Network certification e.g. Cisco, Avaya, Nortel is a good plus

-   Microsoft certification, OCS, Unified Communications is a good plus